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Frequently Asked Questions

At Peaceful Manor Home Care, we take pride in being transparent and hope that  we are able to answer your questions below. If additional information is needed, please do not hesitate to contact us.

What kind of home care service do you provide?

Our services include: Live in care, 24-Hourly care, Personal care, House keeping, Meal Preparation, Respite Care, Alzheimer's Care, Dementia Care, Medication Reminders, Prescription Pick-up, Transportation services, companionship, facility staffing.

Where do you provide services?

 Services are currently provided in the Lehigh County, Pennsylvania. Service area by city are Allentown, Emmaus, Macungie. Catasauqua, Coopersburg, Trexlertown, Slatington, Schnecksville, Coplay, Fountain Hill, Alburtis, Laurys Sation, New Tripoli, Wescosville, Slatedale, East Texas, Hokendauqua, Fullerton, Ancient Oaks, Stiles, Whitehall, Zionsville, Neffs, Orefield, Center Valley, Breinigsville, and Folgelsville.

How are you Providing Care During Covid-19?

All the preventative measures recommended by the CDC are standard practices that we implement. All caregivers are trained to keeping clients safe such as infection control, proper hand washing, cough and cold etiquettes. We enforce our caregivers to use mask, gloves, hand sanitizers and we conduct daily temperature checks.

What make Peaceful Manor Home Care different from other agencies?

The quality of caregivers that work for us and the peace of mind they provide to our clients and their families.

How do you select your caregivers?

All of our caregivers are carefully screened. We interview everyone in person, conduct a thorough reference, criminal background check and drug screen test. Our caregivers have at least one year of experience. Based on the skills needed, we match our care givers to our clients and family to ensure safety and create a long lasting relationship while providing peace of mind. 

Peaceful Manor Home Care Provide equal opportunities for all applicant and employees by utilizing non-discriminatory recruitment and selection process. 

How much do services cost?

Peaceful Manor Home Care offers several levels of care and costs are determined based on each clients needs including levels of service and hours needed per week. Please call 484-648-0679 or email and have an intake coordinator assess your situation. We will be glad to provide you with a free personal consultation based on the services needed and also set up a payment plan that works for you.

What if I or my loved one do not like the caregiver?

We understand the importance of interpersonal relationships and having peace of mind. We will do our best to find a caregiver who is compatible to meet your needs.

How is the privacy of my personal information maintained?

In compliance with HIPPA- The Health Insurance Portability and Accountability Act of 1996, Peaceful Manor Home Care will not disclose your health information without your prior authorization. There are few exception to this rule. Kindly contact us for a copy of our privacy policy.

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